See your whole organization as one living map.
Every process, scored three ways — how well it runs, what happens if it fails, and how much it matters — rolled up from the smallest sub-process to the business as a whole. So you can see where the holes and the exposure are, fix the right thing first, and watch it improve.
A first draft built from what you already have · your organization at your-organization.processladder.com
From a folder of documents to a scored map, without a consultant in the room.
- 1
Give it something to read
Upload the documents you already have — org charts, SOPs, policies, job descriptions — or answer a few plain questions about who does what.
- 2
The map builds itself
Process Ladder drafts your departments, functions, processes and sub-processes as a nested map, flags what it isn’t sure about, and lets you correct it in place.
- 3
Assess with anchored questions
For each process, pick the statement that is true. Five enablers set the maturity level — the weakest one names the next step. Risk and importance follow the same plain language.
- 4
Fix what matters first, and watch it move
Priority, gap flags and roll-ups are computed from the record, never scored by hand. Every assessment is kept, so progress is a line you can point to.
Three separate scores. Never blended into one number.
A well-run process that doesn’t matter and a chaotic one that everything depends on should never look the same. So each process carries three lenses, and priority is derived from all of them — with the reasoning shown.
How well is it built and run?
Five enablers — design, performers, owner, infrastructure, metrics — each with behaviourally anchored levels 0 to 4. The process is only as mature as its weakest enabler, and that enabler's next statement is the next step.
What happens if it fails?
Likelihood and impact on concrete scales, looked up in a severity-weighted table — a severe impact is never “low risk”. Controls you record reduce inherent risk to residual; the product of two numbers is never shown as the risk.
How much does it matter?
Four plain statements, from Supporting to Critical, set the weight and the target level a process should reach. Anything required by law or contract is Critical by rule.
The map is the database.
Drawing tools give you boxes. Here every node carries its scores, its owner, its risk and its history; scores roll up the tree; and the diagram is just one view of structured data — alongside heat maps, gap reports and progress charts.
- Roll-ups show distributions, the weakest child and the worst risk — never an average that hides the hole.
- Gap flags are computed from the record: no owner, undocumented, no metrics, single point of failure, review overdue.
- Every assessment is an append-only dated record. History is real, and a raise is a raise.
- One accountable owner per process, and the roster fills as you assign them.
Each organization on its own address.
Your workspace lives at your-organization.processladder.com, and everything about it stays there.
Your own address
Every organization has its own subdomain. Sign-in, sessions and data are scoped to it — a session on one address is worthless on another.
Isolated by the database
Tenant isolation is enforced in the application and again by row-level security in Postgres, so a query can’t cross into another organization even by mistake.
Sessions that end
Sign-in uses an HttpOnly cookie on your address only; signing out ends the session on the server, and a password reset ends every session.
Your documents stay yours
Uploads are stored encrypted in your workspace, can be deleted at any time, and are never used to train anything.
One price for the whole organization.
Plans grow with the number of processes you map, never with the number of people. Bring in every owner, performer and assessor at no extra cost. Try Business free for 30 days — no card needed.
Team
For a department or a small organization getting its processes in order.
$199a month
or $1,990 a year
Start your free trial- Up to 50 active processes
- 10,000 AI credits to start, then 5,000 a month
- Your free trial
Business
For an organization that wants every process owned, scored and signed off.
$499a month
or $4,990 a year
Start your free trial- Up to 250 active processes
- 25,000 AI credits to start, then 15,000 a month
- Owner sign-off on assessments
- Your own scoring rules — targets, risk table, review cycles
Organization
For a large organization or an agency mapping many departments at once.
$1,199a month
or $11,990 a year
Start your free trial- Up to 1,000 active processes
- 60,000 AI credits to start, then 40,000 a month
- Owner sign-off on assessments
- Your own scoring rules — targets, risk table, review cycles
Enterprise
For more than 1,000 processes, or when procurement needs a quote and an invoice.
Let’s talk
Annual agreements from $15,000
Talk to us- More than 1,000 active processes
- AI credits sized to your organization
- Everything in Organization
Every plan includes
- Unlimited members, in every role
- AI onboarding from your documents and a short interview
- The scored map, three lenses, gap flags and Fix this first
- Every assessment kept, so progress has a history
- Your own address; documents stored encrypted
- Active processes
- The processes and sub-processes on your map. Archived ones don’t count, and AI drafts count once you confirm them. Every plan has 10% room before we ask you to move up.
- AI credits
- Credits pay for the AI’s reading, interviewing and drafting. A real onboarding that read 3 documents and a short interview and drafted 17 processes used 318 credits. More are $10 per 1,000, prepaid — never charged automatically.
- Free trial
- 30 days of Business, including AI onboarding with 2,500 credits. No card needed. If you don’t choose a plan, your workspace becomes read-only and nothing is deleted without warning.
- Nonprofits and partners
- Nonprofits get 20% off annual plans. Consultants who set up Process Ladder for their clients can ask about partner pricing. hello@processladder.com
Your organization, mapped and scored.
Create your account, name your workspace, and give Process Ladder a few documents or a few answers. Correct the draft, assess at your own pace, and fix the right thing first.